Our Policy
At Projedify, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our online courses.
1. Information We Collect
We may collect personal information from you when you visit our website or interact with our online courses. This information may include:
- Personal identification details (such as name, email address, and contact information) are provided voluntarily when you register for our courses or subscribe to our newsletter.
- Information about your usage of our website and courses, including IP address, browser type, device information, and browsing patterns.
2. Use of Information
We may use the information we collect for the following purposes:
- To provide you with access to our online courses and resources.
- To communicate with you about your course enrollment, updates, and account information.
- To send you promotional materials, special offers, and marketing communications related to our courses and services, in alignment with your preferences and choices.
- To analyze and improve our website and course offerings, including customization of content and user experience.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and delivering our services, such as payment processors, email service providers, and analytics partners. These third parties are contractually obligated to maintain the confidentiality and security of your information.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
6. Compliance with Training Policies
Our privacy practices are aligned with the policies of other reputable training companies in the industry, ensuring that your data is handled responsibly and following industry standards.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.
8. Contact Us
If you have any questions or concerns about our privacy policy or data practices, please contact us at info@projedify.com. By using our website and services, you consent to the collection and use of your information as described in this privacy policy.
Refund Policy
At Projedify we strive to provide our trainees with high-quality online courses and excellent customer service. Our refund policy is designed to be fair and transparent, aligning with industry standards while ensuring the sustainability of our operations.
1. Full Refund Policy
Trainees are eligible for a full refund if they cancel their course enrollment 48 hours before the scheduled course start date. Refunds will be processed in the original form of payment within a reasonable timeframe.
2. Partial Refund Policy
Trainees who cancel their course enrollment within 48 hours before the scheduled course start date will be eligible for a partial refund. Specifically, 50% of the course fee will be refunded, with the remaining 50% retained to cover administrative costs and resources already allocated.
3. No Refund Policy
Once the course has commenced, no refunds will be provided. This includes trainees who do not attend the course or who drop out after it has started. We invest significant resources in preparing for and delivering our courses, and as such, we are unable to offer refunds once the course has begun.
4. Exceptions
In exceptional circumstances, such as documented medical emergencies or other unforeseen events, we may consider refund requests on a case-by-case basis. Trainees must provide supporting documentation to support their request for a refund.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at info@projedify.com. We are here to assist you and ensure your experience with us is positive and satisfactory.
By enrolling in our courses, trainees agree to abide by this refund policy and acknowledge its terms and conditions.